Booking a room in one of the Cumulus City & Resort hotels or Hotelli Seurahuone Helsinki is simple and safe with the Restel Hotels booking site.
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Reservations to Holiday Inn, Crowne Plaza Helsinki and Hotel Indigo Helsinki - Boulevard hotels can be made on the hotels' websites.
You can also turn to our chat service for assistance. Book a room in any of our hotels by calling the Restel Hotels Central Reservations, tel. +358 20 055 055 (international call charge). The customer service is open 24/7.
Terms and conditions
Learn about our terms and conditions of reservation here (Cumulus City & Resort hotels and Hotelli Seurahuone Helsinki). The terms and conditions of reservation for Holiday Inn, Crowne Plaza Helsinki and Hotel Indigo Helsinki Boulevard hotels can be found on the hotels' websites.
The room prices of our hotels vary according to the hotel, room type and season. Plussa and PINS customers receive a 10 % discount from normal daily rates. In addition, hotel accommodation and restaurant services accumulate Plussa points and PINS. The membership benefits of Hotel Bonus Club are included in normal daily rates. The room prices for loyalty programme customers are only available via our own reservation site. Some of our accommodation offers are only valid in exchange for a promotion code.
Most of our room prices include an overnight stay, breakfast buffet and sauna, the use of pool and gym (if available), the free use of the pool area in spa hotels and complimentary WiFi. In some of our hotels you also have the opportunity to book a room without breakfast.
We guarantee you the best possible price when you make your room reservation from our reservation website. Cumulus City & Resort hotels and Hotel Seurahuone Helsinki are included in the price guarantee.
If you have reserved a room from one of our hotels on our website (booking.restelhotels.fi) and you find a better offer on another website, we will give you the first night of your stay free of charge (max. one room/reservation).
This price guarantee is valid if the room was reserved within 24 hours from the same hotel for the same duration, to the same room class, for the same amount of rooms and guests, as well as with the same price and reservation conditions and same currency.
Notify us about a better price
You can let us know about a better offer on the price of rooms by emailing us at firstname.lastname@example.org within 24 hours from the time you completed your reservation. We need to be notified at the latest 72 hours before your check-in time for the hotel.
We must be able to verify the better price. To be able to verify the better price, please let us know the address of the website the offer is on as well as the time and date you found the price. Please attach to your message a screenshot of the better price you discovered. Include in your email your name and booking reference for our hotel, the name of the hotel, arrival and departure dates, and the prices listed on our site and the other site.
Price guarantee is not valid
- If the better offer is for companies only or another kind of offer that is not publicly available, including but not limited to offers for groups and meetings, package deals, and campaign and membership offers.
- If the name of the hotel is only given after completing the reservation.
- If the reservation is auction-based.
- If the reservation includes more than 9 rooms.
- If the reservation is made in a different currency.
- Price differences less than one euro (€1).
- If the prices have been saved on your personal browser and have since expired (e.g. prices saved to a cookie) or if the prices are otherwise expired.
- If the reservations were made on a third-party website such as Elvoline, Amoma or Otel, that is not a Restel Hotels partner site or official reseller.
- If the reservations are made as reservation requests and confirmation about the success of the reservation is delayed.
Restel Hotellit Oy reserves the right to change these conditions or end this price guarantee at any time without any notice in advance.